Returns & Exchanges
At MChastity, we stand behind the quality of our fashion collections and offer a 30-day window for returns on unworn items with original tags attached. Your satisfaction is our priority, and we aim to make the exchange process as seamless as possible.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels, tags, and protective hygiene seals remain intact and untampered.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location to ensure tracked delivery back to our warehouse.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing