Frequently Asked Questions
Everything you need to know about your MChastity shopping experience.
How do I determine the correct size for my order?
We provide a detailed size guide on each product page. We recommend measuring yourself carefully and comparing your dimensions with our charts to ensure a comfortable and secure fit.
Is the packaging discreet for shipping?
Yes, all orders are shipped in plain, unmarked packaging with no mention of the brand or contents on the exterior to ensure your complete privacy.
What materials are your products made from?
MChastity uses high-quality, medical-grade materials including 316L stainless steel and hypoallergenic resins to ensure durability and skin-safe long-term wear.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns once the hygiene seal has been broken. If you receive a defective item, please contact our support team within 14 days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select encrypted payment options for enhanced security.